- Avoid that 9-5 hustle and bustle, and have a work life balance
- Starting salary $61.5k-65k, plus shift allowance, 5 weeks annual leave, free parking
- Work with a supportive team using the latest tracking technology
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Working at Ara Poutama Department of Corrections is a big responsibility. You will be part of a 24/7 team of people who are helping to manage and monitor people placed on electronic monitoring bail within our communities all over the country.
You might be wondering how you can make other lives better as an Operations Advisor in our Electronic Monitoring team?
As an Operations Adviser no two days are the same, and no two calls are either. One minute you're liaising with the Police for a high-risk arrest, next developing workable solutions for those on bail.
It's a demanding role that requires a lot of empathy. You've got to be able to put yourself in their shoes. They need our support, and you need their trust. Whether its welfare checks, problem solving or diffusing a stressful situation - that's what you're there for. And you've got a great and highly experienced team to back up and support you along the way.
Ngā pūkenga me ngā wheako | Skills and experience
This is a busy role, to ensure your success we would look to you to demonstrate some or all of the following skills, experience and attributes:
- Experience with phone and email communications with a variety of clients
- Demonstrate your problem solving skills, use of judgement, and ability to investigate
- Current and strong computer literacy, with ability to pick up new systems
- Experience in shift work will be a bonus as routines change
- Resilience in challenging situations with people and negative behaviour
- Be an excellent team player, and contribute to our wider success!
The starting salary for this role is $61,500-$65,000
Tono ināianei | Apply Now
To apply, please submit a tailored resume and a cover letter describing your motivation for joining the department. Highlight your relevant skills and experience in line with the above points, and any other additional skills.
Applications close 11pm on Sunday 16th July 2023.
Please note we may progress people prior to the close date. As we have multiple roles available, we will be holding Assessment Centres for successful applicants. There may be a time-gap between applying and hearing from us regarding your application due to volumes, and we thank you for your patience. All applications must be submitted through our careers site to ensure transparency. Applications received via email will not be considered.
This role is not covered by the Criminal Records (Clean Slate) Act 2014 so please disclose any brushes with the law you believe could effect your candidacy at the time of application. Applicants who have lived overseas in the last 10 years will be required to provide and Overseas Police Vet, if they are successful in gaining employment.
If you want to find out more about a career with us, visit careers.corrections.govt.nz or email our team at careers@corrections.govt.nz.
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