Job Summary
Who are we and what we stand for?
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When you work for Schneider Electric you work for a company that is passionate about its people. Our people vision says, Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning and work-life integration – we’re a great place to work and we are continually striving to be the best place to work!
Your Mission
We are looking for a good candidate to support all the technical inquiries r in Schneider for MEA countries.
Your Role – Magic happens when you bring great people together!
- Selection of the products complying to the customer requirements & application & Providing Legacy cross reference
- Advising other products suiting the customer (Up selling & Cross selling) ,Product Configuration &Troubleshooting the customer issue at the site
- Guide the customer for product operation & quick start
- Provide advanced technical Support to Customers. Ability to reply on basic requests related to equipment.
- Responsible to facilitate promotional work shops / seminars .Participate as sales support in prescribing various Products for decision makers
- Responsible of getting continuous updates from Knowledge based and inform concerned parties.
- Specifications with the relevant product / price .
- Increase the level of customer satisfaction To be measured Quarterly through survey and random calls to insure the quality of reply.
Qualifications
About You
- Bachelor University degree in an engineering profession ( Electrical, Mechatronics, Renewable energy, Electronics & Communications).
- Fluency in English is a must.
- Fluency in French is a must
- Professional user of Microsoft Office.
- Working with team.
- Adhering to the principals & values.
- Learning & Researching.
- Adapting and responding to changes.
Primary Location: Egypt
Schedule: Full-time
Unposting Date: Ongoing
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